FAQ

1. How long does shipping take?

Shipping times may vary depending on your location. We typically will ship your order within 1-3 days, custom orders may require a few additional days. Generally, it takes about 3-5 business days for domestic orders to arrive. Please note that these are estimated shipping times and delays may occur due to unforeseen circumstances.

2. What are the available payment methods?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay with PayPal, Sezzle, and Shop Pay for added convenience.

3. Can I track my order?

Yes, absolutely! Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your package on our website or the shipping carrier's website.

4. What is your return policy?

We have a 14- day return policy. If you are not satisfied with your purchase, you can request a return within 14 days of receiving your item. Please make sure the item is in its original condition, unworn, with tags, and in its original packaging. Sale items are considered final sale and are not eligible for return or refund. To initiate a return, please contact us at badbougiebabesboutique@gmail.com.

5. How do I contact customer support?

If you have any questions, concerns, or need assistance, you can reach out to our customer support team at badbougiebabesboutique@gmail.com. We strive to respond to all inquiries within 24 hours.